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Service information

Connectivity
The DIX offers three ways of connecting to the neutral net:
  • Switched 100Mbit Fast Ethernet. RJ-45 connector. This is only an option in Lyngby
  • Switched 1 Gbit Ethernet. LX type optics is included in the port fee
  • Switched 10 Gbit Ethernet. LX type optics is included in the port fee
If other types of optics is desired, do contact UNI•C technical staff for ordering information.

Room
The equipment is situated in rooms with controlled physical environment, burglar alarms and monitoring of all accesses. Furthermore, the sites offers the operators 7 times 24 access in order to service their equipment.
In Lyngby the operators are free to establish fibre-patching in the room (with respect for the current installations). In doubt contact the UNI•C technical staff.
In Ballerup all fibre-patching between room/racks are performed by InterXion staff according to their standard rules.

Mailing lists
There are two mailing lists for the DIX members. One for administrative personnel and one for technical personnel. Both lists are closed lists only for the connected ISP's. Requests for subscribtion can be mailed to Jan.Ferre@uni-c.dk. Only requests sent from one of the mail addresses listed on either http://dix.dk/administrativecontacts/ or http://dix.dk/technicalcontacts/ will be accepted.

Staff
The staff at UNI•C's NOC has many years of experience in Internet technology, and their services can be requested on normal terms.

Prices 2011
The yearly fee is per calendar year, and will be invoiced with half in january and the other half in july. The network covers all connection expenses. The fee is subject to changes due to inflation. If a network is connected anytime during the first six months of a year, then the full amount for the entire calendar year is to be paid. If a network is connected anytime during the last six months of the year, then half of the yearly fee is to be paid the fist calendar year.

A connection at the DIX with 100 Mbit/s ethernet has a yearly fee of DKK 31.000,00 excl. VAT
A connection at the DIX with 1 Gbit/s Ethernet costs a yearly fee of DKK 44.300,00 excl. VAT
A connection at the DIX with 10 Gbit/s Ethernet costs a yearly fee of DKK 87.100,00 excl. VAT

This fee covers the connection to the DIX switch and the following service elements

  • Rack space needed for one router and possible modem
  • Power including no-break protection
  • One access card to be used outside normal business hours
If needed, an extra access card costs a yearly fee of DKK 5,000.
If a provider wishes to have two or more connections to the switch, a full fee has to be paid for each connection according to the prices above.

Note regarding PO-numbers and other references on invoices
When sending out the DIX invoice in august/december, we have by several operators been asked to qoute a PO-number, or other reference, on the invoice. If you require such on the invoice, you may mail what ever reference you like to be written on the invoice, to us. Such requests received before august 1st/december 1st can be hounered. We are not able to request PO-numbers or other references before writing the invoices.

Bouncing invoices back top us due to missing PO-numbers, order references and the like, will not be accepted, and the DIX connection may consequently be closed, if payment is not received in due time.

Any questions regarding this issue may be mailed to Henriette.Monrad@uni-c.dk